All the information you need about Due Laghi Levico Family Collection
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Services
Before leaving
Accomodations
Is there an ATM?
Yes. This service is available 24 hours a day.
Is there an Entertainments programme?
Yes. This service is generally available in July and August.
Do you have a cycle hire service?
Yes.
Where can I purchase tickets for public transport?
For the train, at the railway station; for buses, on the bus itself.
What small electrical appliances can I plug in together at pitches with 3 amp sockets? And with 6?
3 Amp: light and fridge. 6 Amp: light, fridge, and coffee machine.
I have small children; is there a changing area available?
Yes. We have a nice baby room in the toilet block.
Are showers charged separately?
No. Showers are programmed to provide water at a temperature of 37 degrees, and are free.
One of my family members has a disability; do you have suitable bathroom facilities?
Yes.
As well as my camper van, I also have motorcycles accompanying me. Is there an extra charge?
For the first one no, any others, yes.
How far is Terme di Levico from your camp site?
One kilometre.
Which payment methods are accepted?
We accept payment in cash (within the maximum legal limit), as well as by debit or credit card.
How far is your camp site from Venice? Can I get there by train?
130 km You take the train from Levico. It is a lovely day out.
Can I bring my dog?
Yes. Dogs need to be kept on a leash at all times and walked in the dog park at the entrance to the camp site for their toilet needs. If you are staying in our mobile homes, please inform us about your pet at the time of booking.
How do I get to Due Laghi Levico Family Collection from the motorway?
From North Trento, take the road marked Padova, exiting at Levico. It is the first camp-site after the left exit, about 22 km from Trento.
If my friends and/or family want to visit me on the camp site, what do I need to do?
Just come into the office, leave a document and if your guests are staying for more than one hour, you will need to pay the relevant tariff.
I made a booking a few days ago, but I still have not received any confirmation.
Don’t worry. If the reservation has been paid for, then you will receive a confirmation email, which could take up to 5 – 6 days to arrive.
What are the conditions in case of cancellation?
For cancellation and sale conditions, please take a look at this page.
What happens if I arrive after the time to occupy my pitch?
Nothing, because if the pitch has been paid for from that date, it will not be given to anyone else.
What happens if I arrive before the set time to occupy my pitch (4:00pm)?
Nothing, if the pitch has not yet been vacated, it will be necessary to wait.
If I think I am going to arrive the day after the start of my reservation period, do I need to inform you?
Yes, even if we wait until midday of the following day before cancelling your pitch.
If we arrive one day before the reservation date for our stay, would we be able to occupy our pitch?
It depends. If the pitch you reserved is vacant, then yes; otherwise, if possible, we will accommodate you on another pitch for one night.
