All the information you need about Spina Family Camping Village
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Services
Before leaving
Accomodations
Is there Wi-Fi on the campsite? Is there a charge?
Free Wi-Fi is guaranteed in common areas.
Is entertainment provided?
Our entertainment team will be in place approximately from June to early September, and will provide sports activities, tournaments, entertainment for adults and children, evening shows and dance.
Do you have a laundry service?
Inside the camping-village you can find various laundry points, with coin-operated washing machines and tumble dryers. Detergents are not included, but you can purchase it at the supermarket
Do you have a supermarket in the camping village?
Yes, there is a supermarket inside the camping village.
Can dogs swim in the sea?
According to the current municipal ordinance, dogs are not allowed to swim in the sea on our stretch of beach
Do you provide gluten-free /lactose-free and vegetarian food?
Variations on the menu are possible; please inform us of any type of variation, intolerance and / or allergy at the time of your booking. We do not have Gluten-free certification.
Is entry to the swimming pool free of charge?
Entrance to the water park is always included in the price. Sun umbrellas and sunbeds by the pool can be rented directly at the water park and upon availability.
How does the beach service work?
Our beach has a sunbathing area equipped with sun umbrellas and sunbeds, with an adjoining beach for dogs. The beach coupon is delivered by the reception during check-in and is to be presented to the beach establishment for the provision of the service. There is a stretch of free beach next to the equipped one, where dogs are not allowed. According to the current municipal ordinance, dogs are not allowed to swim in the sea on our stretch of beach.
To reach the beach, you can also choose to use the free shuttle bus exclusively for our village guests (from June to the closing of the holiday village).
How is the camping village connected to the town?
Spina Family Camping Village is about 1 km from the nearest town (Lido di Spina). The centre of the town can be easily reached by bike (10 minutes) or by car (5 minutes) thanks to an paved road which also leads to the bus stop for the main cities of art (Ferrara, Ravenna)
What payment methods do you accept?
We accept payments in cash (amount not exceeding the legal limits), by debit card and credit card (Visa, MasterCard, CartaSì, Amex).
What are the conditions in case of cancellation?
For cancellation and sale conditions you can consult this page.
When can I check in/check out of the bungalow?
The reception is open 24 hours a day. The delivery of the accommodation keys is guaranteed from 5.00 pm. If you arrive before the accommodation is ready you can use all the services of the camping village (swimming pool, beach, restaurant). Check-out requires that accommodation keys must be returned no later than 10.00 a.m. Please inform us in advance in case your expected arrival is after 9.00 pm
When can I check in/check out of the camping pitch?
Check-in is available from 8.00 a.m. The pitch is available from 12.00 noon. If the pitch is free before 12.00 noon, the staff will guide you. Check-out: the pitch must be vacated no later than 12.00 noon.
Is there any accommodation with disabled access?
Barrier-free accommodation is available in the village. Check availability by contacting the Camping Village directly.
Is it possible to choose the bungalow number?
Our staff will do everything possible to meet the guest’s requests, but we can’t guarantee the chance to choose a specific number of accommodation.
Are sheets and towels included?
Bed linen and towels are not included in the price. You can rent them at the camping-village or at the time of booking.
How does cleaning service work?
The accommodation is delivered clean and sanitised on the day of arrival. Upon departure you will be asked to leave it in order as it was found. You can add the final cleaning service at any time, but it is a paid service.
